As an online business in Nigeria, social media has been part of the means for our success in getting customers to know our business and services. Traditionally, businesses use printed media, such as newspapers, flyers, magazines etc., as means for promoting their services, but the downside of such means is the cost and limitation (coverage…
Since social media customer service started, the ways in which businesses and companies attend to their customers are no longer limited to customers visiting offices or customer service centres, as well as making phone calls, in order for their complaints to be resolved. From experience, it can be frustrating to call a customer service centre…
Businesses all over the world, even in Nigeria, have advanced from the normal Tv, radio, flyer, magazine etc. adverts to the internet because it is cost effective and has the potential of reaching a greater number of prospective clients. With this said, the benefits of the internet to your business are as follows: 1) It is…
Having a website for your business has become the in-thing whereby every business craves to have one so that their customers can see information about them online, as well as, communicate with them. But have you asked yourself, why does my business really need a website? No doubt most businesses, if not all, need online…
If you are reading this article it means you have just completed the tutorial on how to create a facebook page for your business ,on our website, or you already have a facebook page and want to know how to effectively promote your business through it. Either way, welcome! Let’s start by making sure everyone is…
Facebook as a Social Media Platform has become a norm for marketing all sorts of products and services with astonishing results when done effectively. Businesses benefit from social media to the extent that companies generate more leads compared to contemporary means of marketing. Accordingly, there are various social media platforms which can be used to…
I have noticed and I’m sure that other Blackberry Messenger (BBM) users on various mobile devices such as Blackberry, Android, Apple and Windows devices have been seeing ads either in bbm channels or feeds as Featured Placements, Sponsored Invites and Sponsored Posts. By March, 2014, it was announced that Blackberry Limited will start placing ads, as a…